SNOWATER TIME SHARE ASSOCIATION
RULES AND REGULATIONS
CHECK IN/CHECK OUT
Check in time is 4:00 PM - 10:00 PM on Friday. Check out time is 11:00 AM the following Friday. Office hours are 10:00 AM to 5:00 PM Saturday - Thursday, and 10:00 AM to 10:00 PM Friday. Special arrangements for late arrivals can be made with the Time Share Office. Keys and gate cards must be turned in to the office and you are required to be off the premises by 11:00 AM Friday, to facilitate cleaning of the units and common areas.
OWNER'S GUESTS
Owners are responsible for making all reservations, cancellations, etc., for guests/renters. Owners must provide their guests/renters with a signed Guest Registration Form (available at the front office). This form must be presented at the front desk when registering. The unit will not be released without a guest registration form; this security measure is for the protection of the owners and Snowater.
OCCUPANCY
No more than 5 persons may occupy a 1-bedroom unit and no more than 7 persons may occupy a 2-bedroom unit.
KEYS AND GATE CARDS
Please do not give the adult (red magnetic) key to any family member or guest under 21 years of age. Caution everyone in your party not to leave keys where someone might be tempted to pick them up. It is best to take keys and access cards into the pool and/or racquet court area where they can be watched.
Keys and gate cards must be turned into the office when you check out. There is a $25.00 charge for a lost gate card, and a $20.00 - $30.00 charge for a lost set of keys. Please advise the office immediately in the event of loss so locks can be changed and the gate card decoded. If you take the keys and/or gate card home by accident, please notify the office and mail them back. You will be charged full replacement cost if the items are not returned by 4:00pm the following Friday.
RESPONSIBILITY OF OWNERS
Owners are financially responsible for guests/renters and will be billed for any unpaid housekeeping fees, damage claims, missing inventory, lost keys, gate cards, etc. Monies due the Time Share Association by an owner must be paid before the owner's next visit to Snowater; should questions arise, Snowater records will be considered to reflect the most accurate accounting of what has transpired. An owner has the right to write to the Board requesting a review of the charges. Should the Board decide in favor of the owner, the monies paid by the owner will be refunded; if the Board decides in favor of the Time Share Association and its staff, that decision will be considered final.
It is suggested that owners consider requesting damage/security deposits when renting out their unit as a precaution and to protect themselves. The Time Share Manager can advise the owner if the unit was left in a satisfactory condition and if the deposit should be refunded to the renter by the owner.
MAINTENANCE DUES
Owners who are delinquent in the payment of their quarterly dues will be sent a letter from the Board advising them of their delinquent status. In-house trading privileges, use of the unit and voting rights will be suspended until dues are brought current.
GOOD STANDING VERIFICATION POLICY FOR EXTERNAL EXCHANGING
Before your week can be exchanged, the external company requires written authorization/verification from Snowater Time Share. Our office confirms that the date, unit number, reservation number, and unit size are correct. We are also confirming that the owner is in good standing and that STSA will have the unit available under any circumstances.
Beginning January 1, 1997, owners that have a history of delinquencies will only be able to gain good standing verification under the following terms. The STSA Board of Directors approved these terms on October 23, 1996, and have adopted them into the STSA Rules and Regulations.
The STSA staff will not verify weeks requested for exchange, with any trading network such as, but not limited to, II and RCI, if the Time Share Owner has a history of delinquency (defined below) with STSA. For a Time Share Owner to clear themselves of this delinquent status, they must make timely payments for a period of one year.
A history of delinquency is defined as:
1. Quarterly maintenance assessments 90 (ninety) days in arrears, once a year.
2. Housekeeping and/or exchange fees 60 (sixty) days in arrears, once a year.
An exception will be made for a "historically delinquent" owner under the following terms. Verification will be given if advance payment of maintenance assessments is received through the quarter in which the week being deposited falls. Advance payment of the housekeeping and exchange fee for the deposited week will also be required. Advance payments will be made at the rate existing at the time of the verification notice. If prior to the week being exchanged the rate increases, STSA will bill the Time Share Owner the difference between the paid and current rates.
PARKING
Please do not park anywhere other than paved, designated parking areas. Parking in the fire lanes, in front of the dumpster, in flower beds, on graveled areas or any parallel parking along the roadside will result in towing at the owner's expense.
HOUSEKEEPING
The unit will be thoroughly cleaned upon check out. Full clean up includes vacuuming, dusting, cleaning kitchen, bathroom(s), and a new supply of linens and towels. A charge of $36.00 for a 1-bedroom unit and $53.00 for a 2-bedroom unit will be collected by the office upon check in at the beginning of your stay.
UNIT INVENTORY
A check list of your unit's inventory is provided in each unit. Owners are billed for missing inventory, so if dishes, linen, etc., is taken out of the unit, make sure to bring it back. A form is also provided in each unit for the reporting of needed repairs, any shortages of inventory noticed at the time of checking in, etc. Please feel free to add any remarks, suggestions, etc., and turn the form into the office.
FIREPLACE – The units are equipped with propane gas inserts. The glass will become very hot when operating. Be sure to monitor small children when in use. Please turn down thermostats when the unit is not occupied or on departure. Fireplace operates safely without power.
SKIS - Please lock skis and boots in the outside ski locker, not inside the unit.
PETS - Two household pets are allowed per unit. All pets must be kept on a leash, and pet owners are required to scoop "Fido's" poop. There is a $30.00 cleaning surcharge for units occupied by pets, payable with the cleaning fee. Additional charges may be billed for any damage caused by your pet(s).
BASEBOARD HEATERS - Base board heaters get very hot. Do not push furniture against them or anything else such as cushions, towels, clothing, etc.
NOISE - Please exercise care so as not to disturb your neighbors, particularly in the use of musical instruments, radios, stereo's etc. Quiet hours at Snowater are from 11:00 PM - 8:00 AM.
PERSONAL BELONGINGS - Snowater TSA is not responsible for any personal items while staying at Snowater.
UPON DEPARTING:
1. All the dirty dishes are to be rinsed thoroughly (especially pots & pans), placed in the dishwasher, and the cleaning cycle started. Please DO NOT put the Jenn-Air Stove grill or grates in the dishwasher, wash by hand or leave in the sink to soak. Do not put the element in the dishwasher. Dish washing soap is stored under the sink.
2. Take all garbage to Dumpster located at the bottom of the hill near the Clearwater building. Please put all garbage in plastic bags and seal the tops.
3. Place all wall heating thermostats at 50. Turn off all lights.
FIREPLACES – When you leave make sure the unit is set to 50 degrees.
HIDE-A-BEDS - If you use the hide-a-bed, please remove the linens between uses, being careful that the bedding does not get caught in the mechanism and rip. Strip and close the bed after final use. Before leaving put all dirty Laundry on the bathroom floor, on lower level.
TELEPHONE & FAX - Phone messages and FAXES are gladly taken at our office. There is a charge for sending and receiving FAXES. If you are expecting messages, please check with the office periodically during the day. Emergency messages will be delivered right away but all other messages are held and delivered at office closing. Outgoing calls may be placed from one of the 3 public phones located in front of the Recreation Building, Front Office and Log Cabin.
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IN CASE OF EMERGENCY DIAL: 9 - 1 - 1
From the nearest pay phone (for location see above)
OR
FIRE: Pull alarm on your building and call 9-1-1.
AID CAR: Call 9-1-1, pull alarm on your building, leave door open and lights on to indicate where aid is needed.
HOSPITALS:
In Bellingham: St. Joseph's County # 384-1005 City # 734-5400In Abbotsford, BC: MSA General Hospital (604)853-2201
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